Be Exceptional
We strive for greatness as a company and as individuals. We live our personal and business lives with unwavering integrity. We focus on results, not work. We stand above the competition and are exceptional in the way we execute our business, in our associations with each other, in our interactions with our customers, and in the results we deliver.
Be Humble
From iOutrank's CEO to the contract worker, everyone has immeasurable value: personal value in our company is not based on position. We all have room for improvement in our performance and we all have things we can learn that will improve ourselves and our contribution to iOutrank's success. We work from an awareness that everyone is our superior in some way, and we seek to recognize others' value and contributions. We are always bettering ourselves by learning from others' strengths.
Be Respectful
Respect at iOutrank is earned as we give full and complete respect to one another and to our clients. We listen to and respect others' opinions and ideas. We celebrate diversity and have a strict no-tolerance policy when it comes to discriminating against anyone based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, age, disability and medical history, or in other ways a person may self-identify.
Be Organized
Everything at iOutrank functions within an established system. If an existing system doesn't function at maximum efficiency, we're committed to improving it or creating a new system. Every iOutrank employee utilizes the organizational tools and resources provided, as well as any other personal organizational tools that maximize personal efficiency, to operate in our roles with the highest effectiveness possible.
Be Innovative
Innovation and creativity are always a part of our culture at iOutrank. We constantly ask the question, "How can we do this better?” We are empowered to use our voice to make suggestions to improve our business overall and we are always on the lookout for ways to better help our clients achieve their business goals. We utilize the “iOutrank Innovation Hour” twice per week to let our personal creativity soar!
Be Kind
Kindness is the foundation of all our interactions with each other and with our customers. There is no room for unkind words or actions in our workplace, no matter how justified it might feel in any moment. Showing kindness, in all situations, no matter what, is expected as an employee of iOutrank.
Be an Owner
It is critical that each iOutrank employee functions as an “owner," owning our individual responsibilities and the results we deliver to clients. We encourage "thinking outside the box" as we each find ways to improve our individual contributions to iOutrank's exceptional service to our clients. Micromanagement is not the way of iOutrank – we trust each individual to do their job exceptionally, with integrity and in a spirit of teamwork, innovation and cooperation.
Be Educated
At iOutrank, we never stop learning. We utilize the “iOutrank Learning Hour ” twice per week to educate ourselves on current best practices in our industry. We embrace change as we integrate new approaches and innovations into our own systems and best practices.
